Nicolas stands as the bedrock of Cloud4x, having been a pivotal force since the company’s inception. His intellect is not just remarkable; it’s extraordinary. Boasting an Aeronautical Engineering degree alongside an MBA in Technology Management, Nicolas embodies the intellectual foundation and dynamism propelling our operations forward.

Meet Leo, the heartbeat of Cloud4x, and a true legend in his own right. With titles like co-founder, director, and Chief Technical Officer, it’s easy to see why he’s the dynamo that keeps us buzzing with energy, ideas, and unstoppable efficiency. Let’s also not forget about his role as a Solutions Architect. His knowledge and passion have supercharged our customer service and support, pulling off tech miracles more times than we can count.

Mohammed Dean, fondly referred to as Mo, is a prominent figure in the IT and services industry and the Chief Operating Officer at Cloud4x. His extensive background includes a university degree in Engineering (Electronics and Computing) from QUT and a Masters in Project Management from UOW, equipping him with a robust foundation in both technical and leadership roles.

Bryn, known for his eclectic blend of interests ranging from engineering and politics to history, not to mention his affection for his numerous sausage dogs, stands as the quintessential problem-solver at Cloud4X. Renowned for his swift and effective solutions, Bryn is the person everyone turns to for answers to any queries, making him a favourite at quiz trivia nights.

Hailing from the picturesque Fiji Islands, Shahista Dean embodies the fusion of technical prowess and creative zest, all while carrying the radiant warmth of her homeland into every aspect of her work.

Armed with a Diploma in Software Development, Shahista has been a stalwart in the IT service industry since 2003. Her expertise is not confined to the realms of technology; she also harbours a passion for creativity and the art of DIY. Whether it’s navigating the complexities of tech issues or crafting a handmade masterpiece, Shahista is the quintessential problem solver with a creative twist.

Alfonso Espanola has been an integral part of the Australian MSP industry since 2013. His career began at Harbour IT, followed by a significant stint at XCentral, where he forged valuable connections with colleagues such as Mo, Leo, and Matthew. Afterwards, Alfonso transitioned to Core Technology Partners, a Sydney-based MSP, dedicating around three years of his career there. The opportunity to reunite with former colleagues from XCentral, presented by Mo, led him to his current position.

Jet, hailing from the vibrant Philippines, is a standout member of the Cloud4x family, bringing an astounding 15 years of experience in customer service and technical support to our table. His journey through the customer-facing universe has seen him sharpening his adaptability and problem-solving skills to a fine edge, making him a master in the art of technical support and service desk operations.

Boasting over a decade of dedicated service in the Australian Managed Service Provider (MSP) industry, John has developed into a seasoned IT professional with a profound grasp of the IT landscape. Equipped with a degree in Information Technology, he has continually enriched his knowledge base through Microsoft certifications and other IT-related qualifications, solidifying his field expertise.

Lorraine Agustin, joining us from the lively landscapes of the Philippines, is a key player in our team as a Service Desk Engineer at Cloud4X. Certified as a Microsoft Professional, Lorraine infuses her role with unparalleled professionalism, enriched by her vast experience in IT corporate service desk environments and exceptional customer service skills.

Mark stands out as a beacon of dedication and passion. With an extensive background in IT support, Mark brings a wealth of knowledge and experience to our team, ensuring that our clients receive unparalleled service. His approach to technology solutions is driven by a genuine desire to help others, making him a valuable asset to our team and the clients we serve.

Allow us to introduce the wonderful Patricia Ann, coming at you straight from the Philippines! She’s not just a Support Engineer – she’s the ace triage support analyst here at Cloud4x, and a customer and support pro like no other. Her personality shines through, even on a phone call or email, and her proactive spirit and endless patience make her a true treasure on our team.

Pocholo stands out as a tech aficionado at Cloud4x, renowned for his seasoned expertise as a Service Desk Analyst. His roots in the outsourcing/off-shoring industry have established him as a luminary in the tech sphere. Beyond the realms of his professional endeavours at Cloud4x, Pocholo embarks on adventures that span the globe and the breadth of new hobbies, embodying the spirit of exploration and discovery.

Meet Rosalie Marfil, affectionately known as Rose, a devoted mom and an enthusiastic “pandemic biker.” Rose embarked on her biking journey amidst the global pandemic, turning a challenging time into an opportunity for exploration and adventure on two wheels. This spirit of resilience and adaptability is a testament to her approach to life and work, making her a valued member of our team.

Welcoming the radiant Shabina Dean from the sun-kissed beaches of Fiji! Her blend of technical acumen and unparalleled people skills makes her a stand out addition to the Cloud4x team. Shabina excels not just in her role but also in making every interaction a delightful experience. She’s quickly mastered the art of delivering value and excellence, becoming an integral part of the Cloud4x family, and earning the appreciation of our valued clients.

Introducing Vasanthakunar Duraisamy, affectionately known as Vas, a seasoned IT professional with a remarkable career spanning over 17 years. Vas brings a wealth of expertise in application development, support, and IT operations, making him an invaluable addition to our team.

Annabel Echavez steps into the Cloud4x family as our esteemed Accounts and Financial Manager, marking the latest addition to our team. Her arrival brings a treasure trove of knowledge, experience, and a fresh perspective set to catalyse our path to continued success.

In her collaboration with Nicolas, Annabel will be wearing multiple hats, all aimed at bolstering our financial framework. Her approach is characterised by meticulousness and a keen eye for detail, qualities that greatly enhance her bookkeeping and accounting prowess. Additionally, Annabel is spearheading our efforts as the executive proxy for company formation in the Philippines, ensuring our operations unfold seamlessly.

Artem Raspopov, hailing from Israel, is a pivotal Automation and Workflows Specialist at Cloud4x, bringing an extensive background from the software development sector. His journey before joining us saw him excel as a developer, team leader, and product manager, contributing significantly to projects for leading global corporations including Coca-Cola, Sony, Bayer, and Unilever.

Danielle Zafiriou, originating from the vibrant city of Sydney, Australia, boasts an impressive career trajectory within the travel industry, having made her mark with leading companies like Flight Centre and Luxury Escapes. Her journey has seen her evolve into a formidable Connectivity Manager, where she has been instrumental in revolutionising business strategies and propelling companies to unparalleled success.

Arsh Dean’s professional journey commenced at XCentral immediately after high school, courtesy of a familial connection through his father. His time there introduced him to the complexities of the IT MSP space, where he gained a solid grounding in everything from virtual machines and Azure AD to server racks and the importance of system reboots. When Nexon acquired XCentral, Arsh transitioned to The IT Agency and later shifted to a retail position at YD to support his university studies in Mechanical Engineering, enhancing his sales and communication skills along the way.

Anton graduated in 2004 with an engineering degree in Automation and Control Systems and Information Technologies. With over 15 years of experience, he’s made his mark in the IT world at global giants like Citigroup, Unilever, Oriflame, and Danone, transitioning from traditional infrastructure management to mastering virtualisation systems and cloud technologies.

Ben Smagarinsky is a dynamic Systems Engineer from the lively city of Sydney, bringing a unique blend of corporate and technical expertise to the Cloud4x team. Before immersing himself in the world of IT, Ben made his mark in the corporate advisory sector, focusing on mergers and acquisitions, corporate finance, and strategic evaluations.

Hussam Dabit, a dedicated Systems Engineer whose expertise and passion lie in strengthening the backbone of our operations through Windows Infrastructure. With a knack for navigating complex systems and an unwavering commitment to excellence, Hussam plays a pivotal role in ensuring our services run smoothly and efficiently.

Joseph, hailing from the Philippines, shines as a Support Engineer within our team, embodying the essence of a tech maestro with a steadfast dedication to networking, automation, and the expansive world of DevOps.

With a rich background as a network engineer, Joseph’s expertise blankets the spectrum of network design, implementation, and troubleshooting, with a keen focus on leveraging automation tools such as Python, Ansible, and Jenkins. His proficiency in these areas is not just about technical execution but also embodies his commitment to innovation and efficiency.

Luca Bianchi, a Sydney native, serves as a key Systems Engineer for our team and is an invaluable presence both in the office and in the field. With a rich background in IT and business, Luca has a wealth of experience garnered from working with various Managed Service Providers (MSPs), making him a repository of knowledge across different sectors and technological environments.

From his very first day at Cloud4x, Matt seemed as though he had always been a part of our Sydney team, navigating the virtual environment with the ease of a veteran. His profound IT expertise and natural ability to connect with colleagues ensured he quickly became an integral part of our dynamic group.

Meet Jessica, a seasoned Creative whose career spans over a decade in the vibrant intersections of web development and design, graphic design, branding, and marketing. Since embarking on this design journey, she has become a beacon of creativity and innovation in the industry. Her expertise lies not just in creating visually compelling designs but also in weaving these elements into cohesive, brand-elevating strategies that captivate and engage.

Malaika Dean, the newest addition to the Cloud4x marketing team, brings a fresh and ambitious energy as she steps into the world of marketing straight from university. As the daughter of Mohammed Dean, our COO, and sibling to Arsh Dean, she continues the family legacy within the Cloud4x family. Currently in her final year at university, Malaika is completing a dual degree – a Bachelor of Commerce, majoring in Marketing, alongside a Bachelor of Media, with a concentration in PR and Advertising, at the prestigious University of New South Wales.