Our Team

The Brains Behind The Brand

The Brains Behind The Brand

Meet Cloud4x: Your Partner in Technological Excellence, Transforming Your Business Through Innovative and Reliable IT Solutions.

Meet The Team

Our Executive Team

nicolas zafiriou 02

Managing Director & Co-Founder

Nicolas Zafiriou

Managing Director & Co-Founder

Nicolas Zafiriou

Nicolas stands as the bedrock of Cloud4x, having been a pivotal force since the company’s inception. His intellect is not just remarkable; it’s extraordinary. Boasting an Aeronautical Engineering degree alongside an MBA in Technology Management, Nicolas embodies the intellectual foundation and dynamism propelling our operations forward.

As the co-founder and co-head honcho at Cloud4x, Nicolas is like the captain steering our ship, making sure every single one of our team members is set up for success, armed with the perfect strategy and resources. From the very start to the finish line, he’s part of the process.

Nicolas is also the wizard behind our amazing work culture. He’s like a magician keeping the positive vibes flowing and the atmosphere electric. And when it comes to building rock-solid relationships with everyone – from our clients to our business partners and beyond – Nicolas is the go-to guru.

He’s not just a member of the team; he’s our secret sauce, making sure Cloud4x stays at the top of its game.

Director, Co-Founder & Solutions Architect

Leo Raikhman

Director, Co-Founder & Solutions Architect

Leo Raikhman

Meet Leo, the heartbeat of Cloud4x, and a true legend in his own right. With titles like co-founder, director, and Chief Technical Officer, it’s easy to see why he’s the dynamo that keeps us buzzing with energy, ideas, and unstoppable efficiency. Let’s also not forget about his role as a Solutions Architect. His knowledge and passion have supercharged our customer service and support, pulling off tech miracles more times than we can count.

Having Leo on our team is like having our very own living, breathing roadmap – his organisation skills are second to none and his helpfulness and attention to detail are unrivalled. This guidance and focus mean he can turn any team into your personal dream team, creating a clear path to success every time.

Over the years, Leo’s carved out a name for himself in the IT industry – a name that’s synonymous with experience and innovation. He’s not just a leader; he’s THE leader. And when the going gets tough, Leo’s the knight in shining armour, handling the trickiest tech issues like a pro. He’s the go-to guy, whether it’s being the ultimate account manager for our cherished clients or doling out advice in his role as a virtual CIO on all things new and trending.

Leo’s not just a part of the team; he’s the beating heart of Cloud4x, ensuring we’re at the top of our game and giving you the tech experience that you won’t find anywhere else.

leo raikhman
mohammed dean

Chief operating officer

Mohammed Dean

Chief operating officer

Mohammed Dean

Mohammed Dean, fondly referred to as Mo, is a prominent figure in the IT and services industry and the Chief Operating Officer at Cloud4x. His extensive background includes a university degree in Engineering (Electronics and Computing) from QUT and a Masters in Project Management from UOW, equipping him with a robust foundation in both technical and leadership roles.

A self-motivated and independent professional, Mohammed has a remarkable ability to communicate effectively across various levels, characterised by an easy, sophisticated manner that endears him to colleagues and clients alike. Previously serving in several management positions, he has proven pivotal in ensuring the ultimate satisfaction of customers through many challenging implementations that included late nights and tough conversations, all handled with exceptional integrity and care.

Colleagues and industry partners recognise Mohammed for his positive, can-do attitude and his thoughtful approach towards customer needs, which have been instrumental in the successful service delivery and projects. He is a fast learner and highly adaptable, capable of operating independently or as part of a team, always pushing for excellence and innovation. His ability to simplify complex scenarios to keep both teams on track is particularly noted, alongside his skill in maintaining high team morale and driving projects to completion under stringent conditions.

Mohammed’s exceptional interpersonal skills and professional demeanour enable him to manage and inspire teams to achieve impressive results in high-pressure situations. His strategic insight and commitment to operational excellence significantly contribute to his effectiveness as a leader at Cloud4x, making him a key player in driving the company forward in the competitive IT landscape.

Solutions architect

Bryn Loftus

Solutions architect

Bryn Loftus

Bryn, known for his eclectic blend of interests ranging from engineering and politics to history, not to mention his affection for his numerous sausage dogs, stands as the quintessential problem-solver at Cloud4X. Renowned for his swift and effective solutions, Bryn is the person everyone turns to for answers to any queries, making him a favourite at quiz trivia nights.

His expertise spans a broad spectrum, including designing network architectures and providing business development consultations, alongside skills in negotiation and clear communication.

As a pivotal figure at Cloud4x, Bryn has established himself as both an influencer and a key account manager, consistently ensuring the delivery of superior outcomes to our clientele. His commitment to his work is as reliable as clockwork, with lunchtime being the rare moment he steps away from his duties.

Throughout his tenure, Bryn has been instrumental in introducing innovative solutions and leading product initiatives. His achievements include the management and execution of extensive Citrix farms and the implementation of sophisticated network and virtualisation platforms, underscoring his ability to deliver on complex technical challenges.

bryn loftus

Meet The Team

Our Support Team

Service Desk Team Leader

Shahistah Dean

Service Desk Team Leader

Shahistah Dean

Hailing from the picturesque Fiji Islands, Shahista Dean embodies the fusion of technical prowess and creative zest, all while carrying the radiant warmth of her homeland into every aspect of her work.

Armed with a Diploma in Software Development, Shahista has been a stalwart in the IT service industry since 2003. Her expertise is not confined to the realms of technology; she also harbours a passion for creativity and the art of DIY. Whether it’s navigating the complexities of tech issues or crafting a handmade masterpiece, Shahista is the quintessential problem solver with a creative twist.

As the co-founder and co-head honcho at Cloud4x, Nicolas is like the captain steering our ship, making sure every single one of our team members is set up for success, armed with the perfect strategy and resources. From the very start to the finish line, he’s part of the process.

Nicolas is also the wizard behind our amazing work culture. He’s like a magician keeping the positive vibes flowing and the atmosphere electric. And when it comes to building rock-solid relationships with everyone – from our clients to our business partners and beyond – Nicolas is the go-to guru.

He’s not just a member of the team; he’s our secret sauce, making sure Cloud4x stays at the top of its game.

shahistah dean

Service desk engineer

Alfonso Espanola

alf espanola

Service desk engineer

Alfonso Espanola

Alfonso Espanola has been an integral part of the Australian MSP industry since 2013. His career began at Harbour IT, followed by a significant stint at XCentral, where he forged valuable connections with colleagues such as Mo, Leo, and Matthew. Afterwards, Alfonso transitioned to Core Technology Partners, a Sydney-based MSP, dedicating around three years of his career there. The opportunity to reunite with former colleagues from XCentral, presented by Mo, led him to his current position.

As a seasoned MSP support engineer, Alfonso boasts extensive expertise in handling Level 1 and 2 support tasks with consistent proficiency. He has kept his technical skills sharply honed, undertaking various certifications and training to stay abreast of the rapidly changing technologies within the MSP landscape.

For the past two years, Alfonso has been excelling as an IT Support Engineer. He values the multicultural environment and the wealth of knowledge he gains daily, both technically and culturally.

Outside of his professional life, Alfonso is a devoted single father to an 11-year-old daughter, Leona, prioritising most of his free time to be with her. When not spending time with his daughter, he enjoys motorcycle rides with his buddies, shore-casting near the beach, and plans for international travel with Leona in the future, hoping to explore new countries once he has saved enough.

Service desk engineer

Gino Babasa

Service Desk Engineer

Gino Babasa

Meet Gino, a versatile member of our team who blends a robust background in technical service desk support, quality assurance, and Microsoft Office 365 administration. He excels in problem-solving and is dedicated to maintaining the highest software quality standards. Gino’s technical prowess is just one aspect of his dynamic personality.

Outside the office, Gino is an avid cyclist, relishing the thrill and tranquility of hitting the open road on his bike. Off the road, he channels his energy into basketball, where he appreciates the spirit of teamwork and the rush of competition. To relax, Gino delves into the expansive universes of gaming and anime, exploring intricate narratives and vibrant worlds that ignite his imagination.

At Cloud4x, Gino brings the same enthusiasm and dedication to his professional role as he does to his personal interests. His ability to tackle every challenge head-on is what makes him a valued asset to our team, seamlessly integrating his passion for technology with his love for active and engaging hobbies.

Service desk engineer

Jet A. Navarro

jet navarro

Service Desk Engineer

Jet A. Navarro

Jet, hailing from the vibrant Philippines, is a standout member of the Cloud4x family, bringing an astounding 15 years of experience in customer service and technical support to our table. His journey through the customer-facing universe has seen him sharpening his adaptability and problem-solving skills to a fine edge, making him a master in the art of technical support and service desk operations.

With a significant 11 years dedicated specifically to technical support within the MSP (Managed Service Provider) sector, Jet has become a linchpin in the help desk domain. His prowess in dispute resolution, systems analysis, and the intricate arts of diagnostics and troubleshooting distinguish him as a force to be reckoned with. Jet’s organisational abilities and problem-solving acumen are unparalleled, and his capacity to thrive within team environments has made him an indispensable asset to our dynamic.

Beyond the confines of his professional role, Jet embraces the zest of life with open arms. Whether he’s pedalling through the streets, shooting hoops on the basketball court, or diving into the vast world of anime, Jet’s diverse interests fuel his creativity and vitality in every facet of his life. This blend of professional excellence and personal passion makes Jet not just an incredible Systems Engineer but also a source of inspiration and energy within the Cloud4x family.

Service desk engineer

John Cabalida

Service desk engineer

John Cabalida

Boasting over a decade of dedicated service in the Australian Managed Service Provider (MSP) industry, John has developed into a seasoned IT professional with a profound grasp of the IT landscape. Equipped with a degree in Information Technology, he has continually enriched his knowledge base through Microsoft certifications and other IT-related qualifications, solidifying his field expertise.

John’s transition to Cloud4x was greatly influenced by the strong connections he established with co-workers, even before officially joining the team. These early collaborations granted him valuable insights into Cloud4x’s operations and culture, facilitating a smooth entry into his role within the company.

Driven by a passion for harnessing the latest technology to create effective business solutions and enhance operational efficiency, John’s practical experience in the MSP domain, combined with his solid educational background and commitment to ongoing professional development, make him an invaluable asset in the rapidly changing IT and managed services industry.

As an IT Support Engineer at Cloud4x, John is entrusted with delivering comprehensive Level 1 and 2 support to the company’s respected clients. This role has not only allowed him to refine his technical skills but has also helped him develop a keen sense of effective client communication and problem-solving techniques.

Dedicated to perpetual growth, John is committed to enhancing his skills and contributing significantly to Cloud4x’s success and that of its clients.

Outside of his professional life, John enjoys engaging in various activities. He is an avid traveller, with a keen interest in exploring new destinations that pique his curiosity and expand his horizons. When not working, he can often be found in the kitchen, exploring his passion for cooking. Additionally, John has recently embarked on a journey into physical fitness, discovering a love for Muay Thai, Jiu-Jitsu, and boxing, activities that reflect his pursuit of a well-rounded and fulfilling lifestyle.

john cabalida

Service desk engineer

Lorraine Agustin

lorraine agustin

Service desk engineer

Lorraine Agustin

Lorraine Agustin, joining us from the lively landscapes of the Philippines, is a key player in our team as a Service Desk Engineer at Cloud4X. Certified as a Microsoft Professional, Lorraine infuses her role with unparalleled professionalism, enriched by her vast experience in IT corporate service desk environments and exceptional customer service skills.

For Lorraine, her position at Cloud4X transcends the conventional boundaries of a job—it’s a fervent passion. The collaborative spirit that thrives among our team members here at Cloud4X resonates deeply with her, creating a workplace culture that’s both enriching and supportive. This environment, coupled with continuous training opportunities, has been pivotal in enhancing her skills and bolstering her confidence.

At work, Lorraine exemplifies the utmost focus and dedication. She faces challenges head-on, viewing them not as obstacles but as catalysts for growth and excitement. Her ability to push beyond her limits and strive for excellence is what sets her apart.

Outside of her professional life, Lorraine excels in maintaining a harmonious work-life balance. She cherishes the moments spent with her children, from leisurely walks in the mall to cosy movie nights and the special routine of nightly cuddles.

Lorraine’s dynamic energy and unwavering dedication significantly contribute to the essence of our Cloud4X family. We are incredibly lucky to have her as part of our team, where she continues to shine, share her knowledge, and inspire those around her. A toast to Lorraine Agustin—her commitment to excellence not only elevates our IT services but also uplifts the spirit of our entire team.

Service desk engineer

Mark Piol

Service Desk Engineer

Mark Piol

Mark stands out as a beacon of dedication and passion. With an extensive background in IT support, Mark brings a wealth of knowledge and experience to our team, ensuring that our clients receive unparalleled service. His approach to technology solutions is driven by a genuine desire to help others, making him a valuable asset to our team and the clients we serve.

Mark’s commitment to excellence is matched by his eagerness to stay at the forefront of technology and IT trends. This thirst for knowledge means he is always ready to bring innovative solutions to the table, keeping our operations ahead of the curve. His proactive approach to learning and development ensures that our team remains on the cutting edge of the industry.

Beyond the realm of technology, Mark finds joy and balance in playing chess and travelling. These hobbies not only reflect his strategic thinking and open-mindedness but also his appreciation for the diverse and interconnected world we live in. Mark believes that understanding different cultures and perspectives enhances his ability to think creatively and solve problems effectively.

Mark is more than just an IT Support Specialist; he is a team player who is excited to contribute to our innovative and dynamic team. His blend of professional expertise, personal passion, and a forward-looking mindset makes him a key player in our mission to meet and exceed our clients’ technology needs.

mark piol

Support Engineer / triage

Patricia Ann Bontorostro

patricia botorosto

Support Engineer / triage

Patricia Ann Bontorostro

Allow us to introduce the wonderful Patricia Ann, coming at you straight from the Philippines! She’s not just a Support Engineer – she’s the ace triage support analyst here at Cloud4x, and a customer and support pro like no other. Her personality shines through, even on a phone call or email, and her proactive spirit and endless patience make her a true treasure on our team.

Patricia’s a dynamo when it comes to handling customer enquiries, managing accounts, and even fine-tuning support processes and has been known to coordinate training sessions like a pro, too, winning several awards as an Account Specialist for a telecom company here in Australia. She’s a rock star in her realm, assisting clients in getting the best telecom deals in town.

When it comes to her academic journey, Patricia studied Business Administration, majoring in Marketing Management, from the esteemed De La Salle Araneta University.

But it’s not all about the work for Patricia – she’s got a rhythm of her own. When she’s off-duty, you’ll likely find her jamming out to good tunes or strumming her heart away on the guitar or piano. And if that’s not enough, she’s also got a soft spot for online gaming. Everything she does, she does with flare and a smile and adds a wonderful bit of extra warmth to our team.

Service desk engineer

Pocholo Navorro

Service desk engineer

Pocholo Navorro

Pocholo stands out as a tech aficionado at Cloud4x, renowned for his seasoned expertise as a Service Desk Analyst. His roots in the outsourcing/off-shoring industry have established him as a luminary in the tech sphere. Beyond the realms of his professional endeavours at Cloud4x, Pocholo embarks on adventures that span the globe and the breadth of new hobbies, embodying the spirit of exploration and discovery.

Ingrained with a passion for learning, Pocholo is constantly expanding his knowledge base, eager to absorb new information with zeal. His journey in the technology sector is marked by notable achievements and a depth of knowledge that only comes from genuine engagement and experience. Holding a bachelor’s degree in information technology from STI College EDSA-Pasay, his skill set is extensive, with proficiency in O365, ConnectWise, ServiceNow, troubleshooting, IT operations, and service delivery.

Pocholo is the quintessential tech enthusiast whose love for technology is matched by his lust for exploration and an insatiable appetite for learning. For anyone navigating the tech landscape, Pocholo is the ideal guide, promising a journey that’s as enriching as it is remarkable.

pocholo navorro

Service desk engineer

Rosalie Marfil

rosalie marfil

Service desk engineer

Rosalie Marfil

Meet Rosalie Marfil, affectionately known as Rose, a devoted mom and an enthusiastic “pandemic biker.” Rose embarked on her biking journey amidst the global pandemic, turning a challenging time into an opportunity for exploration and adventure on two wheels. This spirit of resilience and adaptability is a testament to her approach to life and work, making her a valued member of our team.

Rose brings to the table a wealth of experience in IT operations and technical support, honed through her significant roles at Telstra Purple and Harbour IT (now part of Canon), both leading Australian IT firms. Her technical acumen is underpinned by a solid foundation of certifications, showcasing her dedication to mastering the field of IT support and her commitment to continuous learning.

Certifications:

  • Microsoft 365 Certified: Fundamentals (June 24, 2022)
  • Microsoft Certified: Azure AI Fundamentals (April 5, 2022)
  • Microsoft Certified: Azure Fundamentals (March 19, 2022)
  • Microsoft Certified: Azure Data Fundamentals (January 31, 2022)
  • MTA: Networking Fundamentals (November 13, 2020)
  • Microsoft Technology Associate: Cloud Fundamentals (October 15, 2018)
  • MTA: Windows Server Administration Fundamentals (March 12, 2018)
  • Microsoft Certified Professional (February 24, 2017)
  • ITIL® Foundation in ITSM (V3) – Registration# 5084044.20289127

Rosalie’s pursuit of excellence is not limited to her professional life; it extends to her personal journey as a mother and a pandemic biker, where she finds joy in the simple pleasures of life and the thrill of discovery. Her journey reflects a balance between personal passions and professional commitments, making her an inspiring figure for her colleagues and clients alike.

As a part of our team, Rosalie continues to leverage her expertise and certifications to provide exceptional support to our clients, ensuring that their technical needs are met with the highest standards of service. Her journey is a blend of technical mastery, personal growth, and a deep-seated desire to make a positive impact in the world of IT and beyond.

Service desk engineer

Shabina Dean

Service desk engineer

Shabina Dean

Welcoming the radiant Shabina Dean from the sun-kissed beaches of Fiji! Her blend of technical acumen and unparalleled people skills makes her a stand out addition to the Cloud4x team. Shabina excels not just in her role but also in making every interaction a delightful experience. She’s quickly mastered the art of delivering value and excellence, becoming an integral part of the Cloud4x family, and earning the appreciation of our valued clients.

With a rich background spanning over seven years in customer-centric positions within the aviation sector, Shabina has honed her ability to connect and understand diverse individuals. Her transition to Cloud4x has been seamless and impactful, enriching our team with her insight and warmth.

Shabina’s knack for listening and empathising is her trademark, ensuring everyone she interacts with feels completely at ease. Her approachability, combined with an unwavering commitment to service excellence, makes her a reliable pillar of support in any situation. Above all, Shabina’s collaborative spirit and team-first attitude highlight her as not just a colleague but a true team player whose presence enhances our collective strength.

shabina dean

Meet The Team

Finance & Operations

vasanthakunar duraisamy

Operations Manager

Vas Duraisamy

Operations Manager

Vasanthakunar Duraisamy

Introducing Vasanthakunar Duraisamy, affectionately known as Vas, a seasoned IT professional with a remarkable career spanning over 17 years. Vas brings a wealth of expertise in application development, support, and IT operations, making him an invaluable addition to our team.

With a profound belief in the synergy between people and processes, Vas is a staunch advocate for efficiency and excellence in IT operations and support. He understands that the right combination of processes, procedures, and training is key to unlocking optimal outcomes and performance for our clients. Vas’s commitment to continuous improvement drives him to constantly seek innovative solutions that enhance productivity and elevate service delivery.

Beyond his professional endeavours, Vas finds solace and rejuvenation on the badminton court, where he channels his passion for competition and fitness. Off the court, he cherishes precious moments with his son, nurturing his dreams in cricket and instilling in him the values of perseverance and teamwork.

Vas’s journey is defined by a steadfast commitment to quality, innovation, and family values. His dedication to excellence in both personal and professional spheres serves as a beacon of inspiration for our team, motivating us to strive for greatness in everything we do.

Accounts & Finance

Annabel Echavez

Accounts & Finance

Annabel Echavez

Annabel Echavez steps into the Cloud4x family as our esteemed Accounts and Financial Manager, marking the latest addition to our team. Her arrival brings a treasure trove of knowledge, experience, and a fresh perspective set to catalyse our path to continued success.

In her collaboration with Nicolas, Annabel will be wearing multiple hats, all aimed at bolstering our financial framework. Her approach is characterised by meticulousness and a keen eye for detail, qualities that greatly enhance her bookkeeping and accounting prowess. Additionally, Annabel is spearheading our efforts as the executive proxy for company formation in the Philippines, ensuring our operations unfold seamlessly.

Boasting an impressive 11-year tenure in the accounting realm, Anabel stands as a paragon of professional excellence. Her academic journey, underscored by a bachelor’s degree in accountancy and a master’s degree in business administration, has paved the way for her distinguished career. She has navigated through various leadership positions, including serving as the Head of Finance for a property management firm, CFO/Controller for an events management company, and Finance and Admin Manager for a BPO organisation.

Anabel’s expertise isn’t just confined to her leadership roles; she’s also adept with financial systems such as Xero, Fathom, and QBO, showcasing her ability to manoeuvre through complex financial landscapes with ease.

Outside the numbers and spreadsheets, Anabel harbours a profound love for music. Whether it’s the gentle keys of the piano or the soothing strums of the guitar, music serves as her sanctuary and source of inspiration. Anabel Echavez is not just our financial navigator but a multifaceted individual whose passion and proficiency are bound to enrich the Cloud4x team immensely.

annabel echavez

Automation / Workflows & Sharepoint Engineer

Artem Raspopov

artem raspopov

Automation / Workflows & Sharepoint Engineer

Artem Raspopov

Artem Raspopov, hailing from Israel, is a pivotal Automation and Workflows Specialist at Cloud4x, bringing an extensive background from the software development sector. His journey before joining us saw him excel as a developer, team leader, and product manager, contributing significantly to projects for leading global corporations including Coca-Cola, Sony, Bayer, and Unilever.

At Cloud4x, Artem’s role is both critical and comprehensive. He is the mastermind behind our automation tools, adept at extracting key information from Cloud4x systems to produce automated reports for our clients. Additionally, Artem’s expertise extends to providing exceptional consulting services and designing business automation tools aimed at simplifying our clients’ operational processes.

Artem’s distinctive edge lies in his insatiable drive for continuous learning and adaptation to cutting-edge technologies. His broad experience spans digital marketing, design, full-stack development, and both product and project management, ensuring he delivers outstanding results efficiently.

Outside of his professional achievements, Artem’s pursuits are equally fascinating. He is an avid language learner, having previously studied Hebrew and currently immersing himself in Spanish. Artem’s passion for mixology is another facet of his diverse interests, leading him to develop “Cocktailist,” a mobile app dedicated to sharing his love for crafting exquisite cocktails.

Artem Raspopov exemplifies the values of excellence and innovation that Cloud4x stands for. We are thrilled to count him among our talented, diverse team, celebrating his contributions to enhancing our clients’ experiences. Cheers to Artem, a true innovator and a valued member of the Cloud4x family.

Operations & System processing admin

Danielle Zafiriou

Operations & System processing admin

Danielle Zafiriou

Danielle Zafiriou, originating from the vibrant city of Sydney, Australia, boasts an impressive career trajectory within the travel industry, having made her mark with leading companies like Flight Centre and Luxury Escapes. Her journey has seen her evolve into a formidable Connectivity Manager, where she has been instrumental in revolutionising business strategies and propelling companies to unparalleled success.

Her tenure in the industry is highlighted by her collaborative efforts with engineers to refine processes, her initiative in creating comprehensive documentation, and her pivotal role in the training and development of various teams. Danielle’s expertise and leadership have been key in managing projects alongside global and regional hotel chains, showcasing her ability to navigate the complexities of large-scale operations with finesse.

Danielle’s academic credentials are equally impressive, holding a double bachelor’s degree in management in Tourism and International Studies from the University of Technology, Sydney. This solid educational foundation has equipped her with a deep understanding of the global business landscape and a nuanced perspective on international operations.

At Cloud4x, Danielle shines as the operations maestro, ensuring the seamless functionality of our ticketing system, HaloPSA, and our documentation platform. Her knack for internal administrative tasks has transformed the mundane into excellence, making her an indispensable asset to the team. With Danielle at the helm of operations, Cloud4x is poised for a future of smooth navigation and continued success.

danielle zafiriou

Meet The Team

Our Projects & Escalation Team

Systems engineer

Arsh Dean

Systems Engineer

Arsh Dean

Arsh Dean’s professional journey commenced at XCentral immediately after high school, courtesy of a familial connection through his father. His time there introduced him to the complexities of the IT MSP space, where he gained a solid grounding in everything from virtual machines and Azure AD to server racks and the importance of system reboots. When Nexon acquired XCentral, Arsh transitioned to The IT Agency and later shifted to a retail position at YD to support his university studies in Mechanical Engineering, enhancing his sales and communication skills along the way.

Realising that engineering was not his true calling, Arsh revisited the IT sector, inspired by a former colleague who recognised his potential in the field. This led him to Cloud4x, where he felt an immediate fit. Embracing the dynamic and challenging environment, Arsh quickly made significant contributions to major projects, utilising his diverse skills and experiences from previous roles. His rapid adaptability and eagerness to learn facilitated his success in various deployments, earning him opportunities to expand his expertise further.

Today, Arsh serves as an ICT Service Desk Engineer at Cloud4x, handling technical escalations and engaging in impactful projects. Despite being relatively new to the field, his ability to manage high-volume deployments and his curiosity make him a valuable asset. Outside of work, Arsh is a passionate Liverpool football fan and enjoys the perks of working near the airport as an aviation enthusiast. Family time is also a priority, reflecting his well-rounded approach to life and work.

arsh dean

Systems engineer

Anton Kolobov

anton kolobov

Systems Engineer

Anton Kolobov

Anton graduated in 2004 with an engineering degree in Automation and Control Systems and Information Technologies. With over 15 years of experience, he’s made his mark in the IT world at global giants like Citigroup, Unilever, Oriflame, and Danone, transitioning from traditional infrastructure management to mastering virtualisation systems and cloud technologies.

At Cloud4x, Anton is a key player in supporting and deploying robust on-premises and cloud solutions for our clients, taking on projects that span a wide array of cutting-edge technologies. He thrives in our environment where the pursuit of knowledge is constant and the technology is always at the forefront, fuelling his passion for staying ahead in the ever-evolving IT landscape.

Beyond the screens and systems, Anton is a dedicated father of four. He cherishes family time, especially travelling the world with his tribe. They immerse themselves in new cultures, hunt for hidden gems, and soak up local sights, all while Anton picks up a new language or two along the way. His life is as rich and dynamic as his career, full of continuous learning and discovery.

Systems Engineer

Ben Smagarinsky

Systems Engineer

Ben Smagarinsky

Ben Smagarinsky is a dynamic Systems Engineer from the lively city of Sydney, bringing a unique blend of corporate and technical expertise to the Cloud4x team. Before immersing himself in the world of IT, Ben made his mark in the corporate advisory sector, focusing on mergers and acquisitions, corporate finance, and strategic evaluations.

However, it was the realm of cybersecurity that captured Ben’s imagination, prompting a pivotal career shift. This led him to achieve a Graduate Certificate in Cyber Security from The University of New South Wales, solidifying his passion and expertise in the field.

At Cloud4x, Ben is the quintessential problem-solver on our service desk, adept at navigating complex IT challenges with ease. His proficiency spans a wide range of technologies, from on-premises and cloud solutions to networking, VoIP, and endpoint protection, ensuring comprehensive IT support.

Outside the confines of the office, Ben is an advocate for an active and health-conscious lifestyle. He’s often seen engaging in running and other fitness activities, striking the perfect balance between professional dedication and personal well-being. Moreover, Ben’s quest for the best plant-based culinary delights in Sydney highlights his commitment to a holistic and vibrant lifestyle.

Ben’s multifaceted skills and his approach to life and work significantly enhance our IT services, making him an essential part of the Cloud4x family. Here’s to Ben Smagarinsky, an IT virtuoso with a keen eye for cybersecurity and a heart for adventure.

ben smagarinsky

Systems Engineer

Hussam Dabit

hussam dabit

Systems Engineer

Hussam Dabit

Hussam Dabit, a dedicated Systems Engineer whose expertise and passion lie in strengthening the backbone of our operations through Windows Infrastructure. With a knack for navigating complex systems and an unwavering commitment to excellence, Hussam plays a pivotal role in ensuring our services run smoothly and efficiently.

Hussam’s journey in the IT realm is fueled by his belief in the power of relationships. He understands that at the core of every technical solution is a team that collaborates, supports, and grows together. His approach to problem-solving is not just about fixing issues but about building trust and understanding with each interaction, ensuring that our team and clients alike feel heard and valued.

Beyond his technical acumen, Hussam is a devoted family man. He cherishes spending quality time with his children, believing that these moments are crucial for fostering strong bonds and creating cherished memories. This balance of professional dedication and personal warmth is what makes Hussam a cherished member of our team.

Hussam’s strength in Windows Infrastructure is not just a skill but a testament to his dedication to continuous learning and improvement. He navigates the challenges of the digital world with ease, always ready to escalate solutions that enhance our operational excellence.

Network / Infrastructure EngineeR

Joseph B. Repuyan

Network / Infrastructure Engineer

Joseph B. Repuyan

Joseph, hailing from the Philippines, shines as a Support Engineer within our team, embodying the essence of a tech maestro with a steadfast dedication to networking, automation, and the expansive world of DevOps.

With a rich background as a network engineer, Joseph’s expertise blankets the spectrum of network design, implementation, and troubleshooting, with a keen focus on leveraging automation tools such as Python, Ansible, and Jenkins. His proficiency in these areas is not just about technical execution but also embodies his commitment to innovation and efficiency.

His pursuit of knowledge is relentless. Joseph is constantly on a quest to absorb the latest trends in automation and technology, ensuring he remains a step ahead in the dynamic tech landscape. This dedication to continuous learning underscores his role not only as a practitioner but also as a visionary in the field.

Beyond his technical acumen, Joseph brings a nuanced, strategic approach to problem-solving. He has a sharp eye for discerning business needs, thoroughly analysing them, and crafting network solutions that expertly balance cost-effectiveness with optimal performance.

Joseph’s credentials are a testament to his expertise and dedication. He boasts several Cisco Certified Specialist titles, including Enterprise Core, Enterprise Advanced Infrastructure Implementation, and Enterprise Design, alongside being an AWS Certified Cloud Practitioner. His unique blend of network expertise, automation skills, and forward-thinking approach makes him an invaluable asset to our team, a true “wonder kid” whose contributions are integral to our success.

joseph bryan r

Systems Engineer

Luca Bianchi

luca bianci

Systems Engineer

Luca Bianchi

Luca Bianchi, a Sydney native, serves as a key Systems Engineer for our team and is an invaluable presence both in the office and in the field. With a rich background in IT and business, Luca has a wealth of experience garnered from working with various Managed Service Providers (MSPs), making him a repository of knowledge across different sectors and technological environments.

His insatiable curiosity for the latest technological advancements drives him to continually seek out new knowledge and challenge himself to devise innovative solutions for our clients. Luca’s academic credentials are equally impressive, holding a Diploma in IT and a Network Administrator Certificate from Italy, complemented by an Advanced Diploma in Business Management and ICT from Australia.

Luca possesses a comprehensive mastery of system environments ranging from Windows to Microsoft 365, Linux, and MacOS. His expertise extends to scripting and automation, making routine tasks more efficient and less time-consuming. Additionally, his prowess in 3CX VoIP systems is a crucial asset to our operations, enhancing our communication solutions.

Outside of his professional life, Luca is a passionate football fan, rooting for Inter Milan with fervent enthusiasm. His team spirit and dedication are reflective of his commitment to both his personal interests and professional endeavours. With such a dynamic and skilled individual on our team, we are excited about the possibilities and contributions Luca will continue to bring to our future projects.

Systems engineer

Matthew Morgan

Systems Engineer

Matthew Morgan

From his very first day at Cloud4x, Matt seemed as though he had always been a part of our Sydney team, navigating the virtual environment with the ease of a veteran. His profound IT expertise and natural ability to connect with colleagues ensured he quickly became an integral part of our dynamic group.

Now at the helm of our support desk, Matt has proven himself to be the cornerstone of our support operations. He’s adeptly handled every challenge thrown his way, enhancing every aspect of our service with the skill of a seasoned professional. His diligent efforts in enriching our knowledge base systems have been invaluable, providing clarity and guidance that keeps our operations running smoothly.

As we watch Matt continue to evolve and excel within our company, his calm presence continues to enrich our client interactions and bring a sense of harmony to the team. We look forward to many more years of laughter, learning, and collective success with Matt making significant contributions every step of the way. Cheers to the future with Matt as a cherished member of our Cloud4x family!

mathew morgan

Meet The Team

Our Creative Hub

Creative manager

Jessica Pote

Creative Manager

Jessica Pote

Meet Jessica, a seasoned Creative whose career spans over a decade in the vibrant intersections of web development and design, graphic design, branding, and marketing. Since embarking on this design journey, she has become a beacon of creativity and innovation in the industry. Her expertise lies not just in creating visually compelling designs but also in weaving these elements into cohesive, brand-elevating strategies that captivate and engage.

At the heart of her role, Jessica orchestrates the creative process from conception through execution, ensuring every project not only meets but exceeds expectations. She has a keen eye for detail and a visionary mindset, allowing her to foresee and adapt to industry trends while nurturing the creative talents of her team. Jessica’s leadership is marked by her ability to inspire, challenge, and drive her team towards excellence in every endeavour.

Her tenure at Cloud4x as their Creative Manager has been transformative. Under her guidance, the company has seen a renaissance in its branding and marketing efforts, making significant strides in digital presence and audience engagement. Her innovative campaigns and refreshing design concepts have played a pivotal role in shaping Cloud4x’s identity, propelling the company into new realms of success and recognition.

Beyond her professional achievements, Jessica is passionate about continuous learning and mentoring the next generation of creative professionals. She believes in the power of storytelling and is always on the lookout for new ways to express ideas that resonate. When she’s not working on the next big thing, she can be found curled up with a good book and a cup of coffee, hiking the trails around her home, or enjoying time with her many dogs.

Junior Marketer

Malaika Dean

Junior marketer

Malaika Dean

Malaika Dean, the newest addition to the Cloud4x marketing team, brings a fresh and ambitious energy as she steps into the world of marketing straight from university. As the daughter of Mohammed Dean, our COO, and sibling to Arsh Dean, she continues the family legacy within the Cloud4x family. Currently in her final year at university, Malaika is completing a dual degree – a Bachelor of Commerce, majoring in Marketing, alongside a Bachelor of Media, with a concentration in PR and Advertising, at the prestigious University of New South Wales.

Her academic journey is distinguished by a series of leadership roles and a wide array of extracurricular activities, all fueled by her deep passion for blending business strategies with media innovation. Outside the realm of her studies, Malaika has a zest for exploring new cultures through travel, delving into the worlds within novels, and channeling her creativity into her paintings. These varied interests and her rich academic experience broaden her viewpoint and ignite her creative spirit, shaping her into a marketer driven to make a meaningful difference. Malaika Dean is not just a junior marketer; she’s a budding force poised to leave a significant mark on the industry.